Skotel Alpine Resort, Whakapapa ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Whakapapa, New Zealand, SH 48

Skotel Alpine Resort offers a variety of accommodations to suit different needs and budgets, including family suites and backpacker-style rooms. This 3-star Whakapapa hotel features amenities such as a restaurant and bar, outdoor spa, sauna, and a ski rental shop.

Rooms & Accommodations

Rooms at Skotel Alpine Resort range from cozy accommodations for couples to family suites for up to eight guests, featuring ensuite bathrooms, WiFi, and views of Tongariro National Park. Backpacker-style accommodation includes access to communal facilities such as a lounge, kitchen, and bathroom.

Dining

The onsite Skotel Restaurant & Bar serves breakfast and dinner, offering a full à la carte menu with local produce. Guests can enjoy meals on the terrace with views of the surrounding mountains.

Leisure & Activities

Leisure facilities at Skotel Alpine Resort include an outdoor spa, sauna, gym, and games room. Seasonal shuttle services provide easy access to the ski fields and hiking trails, such as the Tongariro Alpine Crossing and Taranaki Falls.

Business & Location

Business amenities are available, and guests benefit from free WiFi throughout the property. Skotel Alpine Resort's location serves as a base for exploring hiking and biking trails in the UNESCO World Heritage Tongariro National Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Backpackers Double Room

Max:

2 persons

90 sq. feet

Bed options:

1 Double bed

Heating

room details

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Backpacker Bunk Room

Max:

3 persons

90 sq. feet

Bed options:

2 Bunk beds

Heating

room details

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King Room

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Landscape view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Whakapapa400 ft

Airports

Taupo (TUO) 56.7 mi

Wanganui (WAG) 87.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Restaurant Experience

“I had dinner at the Skotel's restaurant twice, and both times the meals were excellent. The portions were generous, and the selection was impressive. I especially loved the Eton Mess dessert; it was simply divine and a must-try!” view full review

Fun for the Kids

“My young family enjoyed the children's playroom filled with a variety of toys. It kept the kids entertained during our downtime, and the cozy main lounge area was perfect for family bonding.” view full review

Relaxing After Adventures

“After long days hiking, nothing was better than unwinding in the sauna and spa. It was the perfect way to relax and warm up after our outdoor adventures, and I appreciated having those facilities available.” view full review

Comfortable and Clean Rooms

“I stayed in one of the Ngauruhoe rooms, which was clean and well-maintained. The views from the room were amazing, and it had a hot shower that was heavenly after a long day outdoors.” view full review

General

No smoking on site
Free parking
Off-site car park
Safe deposit box
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Horseback riding
Cycling
Table tennis
Fishing

Guest Parking

Shared kitchen
Electric kettle
Cookware/ Kitchen utensils

Services

Housekeeping
Ski equipment hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's buffet
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi

Room features

Free Wi-Fi in rooms
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Shared kitchen
Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Whakapapa, New Zealand, SH 48

Map view

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Whakapapa, New Zealand, SH 48

City landmarks

Tongariro Northern Circuit

Taranaki Falls

1.4 mi

Manawatu-Wanganui 3989

Whakapapanui walk at Tongariro National Park

1.5 mi

Bruce Road Iwikau Village

Mead's Wall

2.4 mi

Waterfall

Tawhai Falls

2.4 mi

Store

Whakapapa

2.6 mi

Iwikau Village

2.7 mi

Ruapehu District 4691

Whakapapaiti Hut

2.9 mi

Nearby

Tongariro National Park

Tama Lakes

500 ft

Ruapehu District

Whakapapa Nature Walk

500 ft

Ruapehu District

Ridge Walking Track

500 ft

Mahuia Rapids

500 ft

Restaurants

Ruapehu Restaurant

1200 ft

State Highway 48 Bayview Chateau Tongariro

Ruapehu Lounge Bar

1300 ft

State Highway 48 Chateau Tongariro Hotel

Ruapehu Room

1000 ft

Restaurant

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

8.0

Location

9.8

Service

8.8

Dining

6.8

Riley

United Kingdom, February 2025

9.4/10

I had an incredible stay at this hotel, which is perfectly situated for anyone wanting to explore Tongariro National Park. The room was cozy and clean, and I loved the friendly atmosphere among the staff, who went the extra mile to ensure a delightful experience. The dining options were very enjoyable, and the amenities made my stay more comfortable. While I did have a minor mix-up with my booking, the team handled it impressively, leaving me with a smile. Overall, it was excellent value for money, and I can't wait to go back.

Rooms

9.0

The room was cozy and clean with lovely views and a comfortable setup.

Service

10.0

The staff were welcoming and helpful, and they handled a booking mix-up with great professionalism.

Location

10.0

The hotel is in an ideal location for hiking trails and close to the ski fields, perfect for outdoor enthusiasts.

Dining

9.0

Dining was a highlight with fantastic food and attentive service at the restaurant.

Facilities

9.0

The hotel has great amenities, including a sauna and spa, which I enjoyed immensely after my hikes.

Joshua

United Kingdom, January 2025

7.8/10

I had a lovely stay at this resort with stunning views and a helpful staff. The rooms were nice, especially the one we settled into after a bit of a trudge. However, the dining options were a letdown, particularly the breakfast buffet that could use some improvement. Overall, it was a great experience that just needed a bit more flair.

Rooms

8.0

The room we finally got was comfortable, with nice bedding and a great view.

Service

9.0

The staff went above and beyond, always smiling and eager to help, which made our stay enjoyable.

Location

10.0

The location was perfect, with a stunning view and easy access to the village and ski areas.

Dining

5.0

Unfortunately, the breakfast buffet could use a lot of improvement, as the options were very limited and not appetizing.

Facilities

7.0

The shop downstairs for ski gear was incredibly convenient, but additional food options during the day would be helpful.

Ella

United Kingdom, December 2024

6.8/10

The hotel is set in a stunning location right by the national park, which made it easy to explore the beautiful surroundings. My room was cozy, and I appreciated the clean and warm atmosphere. However, the dining experience left a lot to be desired, with a long wait for food and some issues with the room's amenities. Overall, it has potential but could improve significantly in certain areas.

Rooms

7.0

My room was cozy, clean, and warm, but I did notice a smell in the upgraded room, so I opted for the smaller one instead. It had a comfortable bed, which was a plus.

Service

8.0

The hotel staff was helpful, especially in arranging our transport for the Tongariro Crossing. They also allowed us to use the communal kitchen after check-out, which was appreciated.

Location

9.0

The hotel is ideally located for accessing the national park trails, making it perfect for outdoor enthusiasts like myself. It was especially great to be so close to the start of the Tongariro Crossing.

Dining

5.0

The dining experience was quite disappointing with a lengthy wait for dinner and cold food when it finally arrived. It seemed like the kitchen was overwhelmed, and the food could definitely use improvement.

Facilities

6.0

The hotel had access to a communal kitchen, which was a plus, but other amenities seemed limited.

Lily

United Kingdom, November 2024

9.0/10

This hotel served as a perfect base for exploring the Tongariro Crossing, offering a cozy and warm atmosphere. The staff truly enhanced our experience with their professionalism and helpfulness, particularly when addressing a booking mix-up. The restaurant provided delicious meals and excellent service, though the rooms felt slightly dated and on the smaller side. Overall, the hotel offers great value for money.

Rooms

7.0

The rooms were a bit small and dated but comfortable and cosy, providing everything we needed for our stay.

Service

10.0

The service was fantastic, with staff showing a lot of care and interest in our needs, including a late check-in at midnight.

Location

10.0

The location was outstanding, conveniently situated for accessing the Tongariro Crossing and surrounded by breathtaking views.

Dining

9.0

Dining was one of the highlights, with generous portions and quality food, although the prices were slightly on the higher side.

Facilities

9.0

The facilities were excellent, with a comfortable bar area that boasted stunning views of the countryside.

Jackson

United Kingdom, October 2024

8.2/10

I had a wonderful stay at this resort, with stunning views and comfortable rooms. The dining options were good, but a bit limited, and the service was mostly great, although I encountered a small issue with my booking. Overall, the value for the experience was solid, and I would definitely return.

Rooms

9.0

The room I stayed in was clean and comfortable, featuring an incredible view of the mountain from a nice deck area. It was cozy and well-equipped, making my stay enjoyable.

Service

7.0

The service was generally good, with informative staff who provided great recommendations for hiking. However, I did face a minor challenge regarding my booking, which I was told was due to using a third-party service.

Location

10.0

The location is excellent, set against the backdrop of stunning views of Mt. Ruapehu and Mt. Ngauruhoe, making it perfect for hikers and nature lovers.

Dining

7.0

The dining options were nice but somewhat limited, especially for breakfast. The food tasted great, but I wish there were more options available.

Facilities

8.0

The facilities were adequate and well-kept, providing a good environment for relaxation after a day of hiking.