Skotel Alpine Resort, Whakapapa ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Whakapapa, New Zealand, SH 48

“The hotel's location is absolutely perfect, situated right at the start of the stunning Tongariro Northern Circuit, making it a hiker's dream!”view full review

Skotel Alpine Resort offers a 3-star experience with unique access to Tongariro National Park. This Whakapapa hotel features ski rental services, an outdoor spa, and communal lounge areas. Families and backpackers can find suitable accommodations ranging from cozy rooms to self-catering cabins.

Rooms & Amenities

Skotel Alpine Resort provides various room types to meet diverse guest needs. Options include Standard Queen Rooms, Family Suites, and Backpacker Style Accommodation, all featuring free Wi-Fi, mini-fridges, and private bathrooms. Many rooms offer views of the stunning Tongariro National Park and Mount Ngauruhoe.

Dining Options

The on-site Skotel Restaurant & Bar serves a buffet breakfast and à la carte dinner, utilizing local New Zealand produce. Guests can enjoy meals on the outdoor terrace with views of the surrounding area. Takeaway lunch packages are available for hiking excursions.

Leisure & Activities

Leisure facilities at Skotel Alpine Resort include a fitness center, games room, and outdoor spa. The location provides direct access to nearby hiking trails such as Taranaki Falls and Tama Lakes, making it an excellent base for outdoor activities. The hotel also offers shuttle services to the Tongariro Alpine Crossing.

Business & Services

Skotel Alpine Resort features a versatile business area and free Wi-Fi for professionals. Guests can utilize on-site ski and hiking equipment rental at Edge to Edge. Additional services include laundry facilities and a children's play area, addressing family needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

2 persons

30 m²

1 King-size bed

Shower

Heating

room details

Family Suite

2 persons

47 m²

1 King-size bed

Shower

Heating

room details

Backpacker Bunk Room

2 persons

8 m²

2 Bunk beds

Heating

room details

Backpackers Double Room

2 persons

8 m²

1 Double bed

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Whakapapa100 m

Airports

Taupo (TUO) 91.2 km

Wanganui (WAG) 141.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Restaurant Experience

“I had dinner at the Skotel's restaurant twice, and both times the meals were excellent. The portions were generous, and the selection was impressive. I especially loved the Eton Mess dessert; it was simply divine and a must-try!” view full review

Fun for the Kids

“My young family enjoyed the children's playroom filled with a variety of toys. It kept the kids entertained during our downtime, and the cozy main lounge area was perfect for family bonding.” view full review

Relaxing After Adventures

“After long days hiking, nothing was better than unwinding in the sauna and spa. It was the perfect way to relax and warm up after our outdoor adventures, and I appreciated having those facilities available.” view full review

Comfortable and Clean Rooms

“I stayed in one of the Ngauruhoe rooms, which was clean and well-maintained. The views from the room were amazing, and it had a hot shower that was heavenly after a long day outdoors.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Horseback riding
Cycling
Table tennis
Fishing

Guest Parking

Shared kitchen
Electric kettle
Cookware/ Kitchen utensils

Services

Housekeeping
Ski equipment hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's buffet
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi

Room features

Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Shared kitchen
Electric kettle
Cookware/ Kitchen utensils

Room decor

Carpeted floor

Location

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Whakapapa, New Zealand, SH 48

Map view

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Whakapapa, New Zealand, SH 48

City landmarks

Landmark

Taranaki Falls

2.0 km

Landmark

Mead's Wall

2.0 km

Landmark

Whakapapanui walk at Tongariro National Park

2.3 km

Waterfall

Tawhai Falls

3.8 km

Store

Whakapapa

4.3 km

Landmark

Iwikau Village

4.3 km

Landmark

Whakapapaiti Hut

4.6 km

Nearby

Tongariro National Park

Tama Lakes

140 m

Ruapehu District

Whakapapa Nature Walk

140 m

Ruapehu District

Ridge Walking Track

140 m

Mahuia Rapids

140 m

Restaurants

Ruapehu Restaurant

350 m

State Highway 48 Bayview Chateau Tongariro

Ruapehu Lounge Bar

370 m

State Highway 48 Chateau Tongariro Hotel

Chateau Tongariro High Tea

310 m

Bruce Rd

Ruapehu Room

300 m

Bruce Rd

Reviews and Ratings

Feedback from previous guests about their experience.

Riley

United Kingdom, February 2025

9.4/10

I had an incredible stay at this hotel, which is perfectly situated for anyone wanting to explore Tongariro National Park. The room was cozy and clean, and I loved the friendly atmosphere among the staff, who went the extra mile to ensure a delightful experience. The dining options were very enjoyable, and the amenities made my stay more comfortable. While I did have a minor mix-up with my booking, the team handled it impressively, leaving me with a smile. Overall, it was excellent value for money, and I can't wait to go back.

Rooms

9.0

The room was cozy and clean with lovely views and a comfortable setup.

Service

10.0

The staff were welcoming and helpful, and they handled a booking mix-up with great professionalism.

Location

10.0

The hotel is in an ideal location for hiking trails and close to the ski fields, perfect for outdoor enthusiasts.

Dining

9.0

Dining was a highlight with fantastic food and attentive service at the restaurant.

Facilities

9.0

The hotel has great amenities, including a sauna and spa, which I enjoyed immensely after my hikes.

Joshua

United Kingdom, January 2025

7.8/10

I had a lovely stay at this resort with stunning views and a helpful staff. The rooms were nice, especially the one we settled into after a bit of a trudge. However, the dining options were a letdown, particularly the breakfast buffet that could use some improvement. Overall, it was a great experience that just needed a bit more flair.

Rooms

8.0

The room we finally got was comfortable, with nice bedding and a great view.

Service

9.0

The staff went above and beyond, always smiling and eager to help, which made our stay enjoyable.

Location

10.0

The location was perfect, with a stunning view and easy access to the village and ski areas.

Dining

5.0

Unfortunately, the breakfast buffet could use a lot of improvement, as the options were very limited and not appetizing.

Facilities

7.0

The shop downstairs for ski gear was incredibly convenient, but additional food options during the day would be helpful.

Ella

United Kingdom, December 2024

7.6/10

The hotel is set in a stunning location right by the national park, which made it easy to explore the beautiful surroundings. My room was cozy, and I appreciated the clean and warm atmosphere. However, the dining experience left a lot to be desired, with a long wait for food and some issues with the room's amenities. Overall, it has potential but could improve significantly in certain areas.

Rooms

7.0

My room was cozy, clean, and warm, but I did notice a smell in the upgraded room, so I opted for the smaller one instead. It had a comfortable bed, which was a plus.

Service

8.0

The hotel staff was helpful, especially in arranging our transport for the Tongariro Crossing. They also allowed us to use the communal kitchen after check-out, which was appreciated.

Location

9.0

The hotel is ideally located for accessing the national park trails, making it perfect for outdoor enthusiasts like myself. It was especially great to be so close to the start of the Tongariro Crossing.

Dining

5.0

The dining experience was quite disappointing with a lengthy wait for dinner and cold food when it finally arrived. It seemed like the kitchen was overwhelmed, and the food could definitely use improvement.

Facilities

6.0

The hotel had access to a communal kitchen, which was a plus, but other amenities seemed limited.

Lily

United Kingdom, November 2024

9.0/10

This hotel served as a perfect base for exploring the Tongariro Crossing, offering a cozy and warm atmosphere. The staff truly enhanced our experience with their professionalism and helpfulness, particularly when addressing a booking mix-up. The restaurant provided delicious meals and excellent service, though the rooms felt slightly dated and on the smaller side. Overall, the hotel offers great value for money.

Rooms

7.0

The rooms were a bit small and dated but comfortable and cosy, providing everything we needed for our stay.

Service

10.0

The service was fantastic, with staff showing a lot of care and interest in our needs, including a late check-in at midnight.

Location

10.0

The location was outstanding, conveniently situated for accessing the Tongariro Crossing and surrounded by breathtaking views.

Dining

9.0

Dining was one of the highlights, with generous portions and quality food, although the prices were slightly on the higher side.

Facilities

9.0

The facilities were excellent, with a comfortable bar area that boasted stunning views of the countryside.

Jackson

United Kingdom, October 2024

8.2/10

I had a wonderful stay at this resort, with stunning views and comfortable rooms. The dining options were good, but a bit limited, and the service was mostly great, although I encountered a small issue with my booking. Overall, the value for the experience was solid, and I would definitely return.

Rooms

9.0

The room I stayed in was clean and comfortable, featuring an incredible view of the mountain from a nice deck area. It was cozy and well-equipped, making my stay enjoyable.

Service

7.0

The service was generally good, with informative staff who provided great recommendations for hiking. However, I did face a minor challenge regarding my booking, which I was told was due to using a third-party service.

Location

10.0

The location is excellent, set against the backdrop of stunning views of Mt. Ruapehu and Mt. Ngauruhoe, making it perfect for hikers and nature lovers.

Dining

7.0

The dining options were nice but somewhat limited, especially for breakfast. The food tasted great, but I wish there were more options available.

Facilities

8.0

The facilities were adequate and well-kept, providing a good environment for relaxation after a day of hiking.